Privacy Policy & Terms of Service

Privacy Policy

Last Updated: September 18, 2026

At Greeen Glasss, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit or purchase from our online store, how we use that information, and the choices you have regarding your information.

Our store is powered by Shopify, which provides the ecommerce platform we use to sell our products online.

1. Information We Collect

When you visit our website, place an order, sign up for our email list, or contact us, we may collect information such as:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number, if you provide it
  • Order and purchase information
  • Payment and transaction information
  • Information you provide when contacting us
  • Information about how you use our website

We may also automatically collect certain information when you browse our website, such as your IP address, browser type, device information, and information about the pages or products you view.

2. How We Use Your Information

We use your information to operate our business and provide you with our products and services, including to:

  • Process and fulfill your orders
  • Process payments
  • Ship your purchases
  • Send order confirmations and shipping updates
  • Respond to questions and provide customer service
  • Communicate with you about your orders
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with applicable laws and legal requirements
  • Send promotional emails or other marketing communications when you have chosen to receive them
3. Information Collected Through Shopify

Our online store is hosted on Shopify. Shopify provides the technology that allows us to operate our online store and process customer transactions.

Information you provide through our store may be processed and stored by Shopify in accordance with Shopify's privacy practices and applicable agreements.

Shopify also provides privacy and customer-data tools that merchants can use to manage privacy settings and customer requests.

4 Payments.

When you make a purchase, your payment information is processed by Shopify and/or our payment processing providers.

We do not normally have access to your complete credit or debit card number.

Payment providers may collect, use, and store information according to their own privacy policies.

5. Shipping and Service Providers

We may share information that is necessary to complete your order with trusted third-party service providers, including:

  • Shopify
  • Payment processors
  • Shipping and delivery companies
  • Shopify apps that help us operate our store
  • Email and marketing providers
  • Website and analytics providers
  • Customer service providers

These companies may only receive information reasonably necessary to provide their services to us or to you.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions and understand how customers use our website.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember certain preferences
  • Help our website function properly
  • Understand website traffic and usage
  • Improve our website and shopping experience
  • Provide advertising or marketing services, where applicable

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Depending on your location and applicable privacy laws, you may also be presented with additional cookie or privacy choices when visiting our website.

7. Marketing Emails

If you choose to sign up for our email list, we may send you emails about new products, promotions, sales, announcements, and other business updates.

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in our emails or by contacting us at greeenglasss@gmail.com.

You will continue to receive necessary transactional communications, such as order confirmations and shipping notifications, even if you unsubscribe from marketing emails.

8. How We Share Information

We do not sell your personal information for money.

We may disclose personal information when reasonably necessary to:

  • Process and fulfill your orders
  • Process payments
  • Ship products
  • Operate and maintain our website
  • Provide customer service
  • Send marketing communications when permitted
  • Analyze and improve our website
  • Prevent fraud or security issues
  • Comply with legal obligations
  • Protect our rights, property, or customers

Some privacy laws may define certain types of advertising or data sharing differently from the way "selling" is commonly understood. Where applicable, we will provide the privacy choices and disclosures required by law.

9. Data Security

We take reasonable measures to protect the personal information we collect.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your information.

10. How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer service
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and tax obligations
  • Enforce our agreements

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Request information about how your personal information is collected or used
  • Exercise certain rights regarding cookies, targeted advertising, or data sharing

To make a privacy request, contact us using the information below.

We may need to verify your identity before completing certain requests.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

13. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Greeen Glasss
Email: greeenglasss@gmail.com
Website: greeenglasss.com

Thank you for trusting Greeen Glasss with your information.

Terms of Service

Last Updated: September 18, 2026

Welcome to Greeen Glasss. These Terms of Service govern your use of our website, greeenglasss.com , and your purchase of products from our online store.

By visiting our website or placing an order, you agree to these Terms of Service.

1. Our Store

Our store is operated by Greeen Glasss. We sell jewelry and related products through our online store.

Because some of our products are handmade, slight variations in color, size, texture, shape, or finish may occur. These variations are a natural part of handmade products and do not necessarily indicate a defect.

2. Products

We make every effort to accurately display our products, including photographs, colors, measurements, materials, and descriptions.

However, colors may appear differently depending on your device or screen settings.

We reserve the right to:

  • Correct errors or inaccuracies
  • Update product descriptions or information
  • Change product prices
  • Discontinue products
  • Limit the quantity of products available for purchase

Product availability is not guaranteed.

3. Pricing and Payment

All prices are listed in USD, unless otherwise stated.

Prices are subject to change without notice.

We reserve the right to correct pricing errors. If an item is purchased at an incorrect price due to an error, we may cancel the order and issue a full refund.

Payment must be received before an order can be processed.

Available payment methods will be displayed during checkout.

4. Orders

When you place an order through our website, you agree that the information you provide is accurate and complete.

We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud or unauthorized activity
  • Incorrect customer information
  • Other circumstances that may require us to cancel an order

If we cancel an order after you have paid, we will refund the amount paid for the canceled order.

5. Handmade Jewelry

Our jewelry may be handmade or assembled individually. Because of this, no two pieces may be exactly alike.

Small differences in color, texture, shape, pattern, or finish may occur and are considered part of the handmade nature of our products.

Please carefully review product descriptions and measurements before purchasing.

6. Jewelry Care

To help keep your jewelry looking its best, we recommend following any care instructions provided with your purchase.

Unless otherwise specified, jewelry should generally be protected from excessive moisture, perfumes, lotions, chemicals, and physical impact.

Damage resulting from improper use, accidents, normal wear and tear, or failure to follow care instructions may not be considered a product defect.

7. Shipping

Orders are processed and shipped according to the processing times listed on our website.

Estimated delivery times are not guaranteed and may be affected by circumstances outside our control, including carrier delays, weather, holidays, customs, or incorrect shipping information.

Please review our Shipping Policy for additional information about processing, shipping, tracking, and delivery.

8. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Shipping & Return Policy.

Please review our Return & Refund Policy before placing an order.

Certain products may not be eligible for return.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be limited under applicable law.

9. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Because some products may be handmade or made to order, we may not be able to change or cancel an order once production has started or the order has shipped.

10. Intellectual Property

All content on this website, including but not limited to:

  • Product photographs
  • Jewelry designs
  • Logos
  • Graphics
  • Written content
  • Product descriptions
  • Website design
  • Branding

is owned by or licensed to Greeen Glasss unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our written permission.

11. User Conduct

You agree not to use our website for any unlawful or unauthorized purpose.

You may not:

  • Attempt to interfere with the operation or security of our website
  • Attempt to gain unauthorized access to our systems
  • Use our website for fraudulent purposes
  • Copy or misuse our content
  • Violate applicable laws or regulations
  • Submit false or misleading information

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

12. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping providers, analytics services, social media platforms, and Shopify apps.

These services may have their own terms and privacy policies. We are not responsible for the policies or practices of third-party services.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

14. Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be error-free or uninterrupted.

Nothing in these Terms excludes or limits any warranties, rights, or protections that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Greeen Glasss will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase or use of our products.

This section does not limit liability where such limitations are prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your violation of these Terms or your misuse of our website.

17. Governing Law

These Terms of Service are governed by the laws of Hawaii,USA without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes will be handled in accordance with applicable law.

18. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

Greeen Glasss
Email: greeenglasss@gmail.com
Website: greeenglasss.com